Find answers to common questions about our services and how to get started.
International money transfers typically take a few hours depending on the destination and provider.
Fees vary by amount, destination, and service provider. We ensure competitive and transparent rates.
A valid ID and proof of address are required. For larger transfers, additional documentation may apply.
We currently support Bitcoin (BTC), Ethereum (ETH), and other major cryptocurrencies.
We use cold storage, multi-signature wallets, and encryption to safeguard your assets.
Fees are competitive and vary by trading volume. Contact us for details.
Motor, health, property, travel, and business insurance plans.
You can file a claim online or at our offices. Our team will assist you through every step.
Most policies last one year, but flexible terms are available.
We support CRDB, NMB, NBC, and mobile networks like Vodacom, Airtel, and Tigo.
Monday–Saturday, 8:00 AM to 6:00 PM. Some branches have extended hours.
Yes, limits depend on verification level and transaction type.
Visit our office with valid ID and proof of address to register and get started.
Mon–Fri: 8:00 AM–6:00 PM, Sat: 9:00 AM–2:00 PM. Emergency support available 24/7.
Phone: 0800118348 | Email: info@ifhamltd.co.tz | Visit our office anytime.
Yes, we comply with international data protection standards using encryption and secure servers.
Can't find the answer you're looking for? Our customer support team is here to help you with any questions or concerns.