Privacy Policy

Privacy Policy

Last Updated:

1. Introduction

IFHAM Holdings Limited is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, address, and contact information
• Government-issued identification documents
• Financial information (bank account details, transaction history)
• Date of birth and nationality
• Employment information
• Biometric data (where required by law)

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our services
• Processing transactions and payments
• Verifying your identity and preventing fraud
• Complying with legal and regulatory requirements
• Communicating with you about our services
• Marketing and promotional activities (with your consent)
• Customer support and service delivery

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given us explicit consent to share your information
• Protection: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers and databases
• Access controls and authentication
• Regular security audits and assessments
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure security

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than Tanzania. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Phone: 0800118348
• Email: info@ifhamltd.co.tz
• Address: IFHAM Holdings Limited, Dar es Salaam, Tanzania

14. Regulatory Compliance

This Privacy Policy complies with applicable data protection laws and regulations, including:

• Personal Data Protection Act of Tanzania
• General Data Protection Regulation (GDPR)
• Anti-Money Laundering and Counter-Terrorism Financing Act
• Bank of Tanzania regulations

15. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.